About the Role

You're not just managing implementations — you're turning enterprise complexity into measurable impact. At Monq, every deployment is a live proof that AI can fundamentally change how large organisations negotiate. As AI Implementation Manager, you own that proof end to end: from the first kick-off call with a Fortune 500 CPO to the moment Monq is embedded in their procurement workflow and delivering outcomes they can point to.

This isn't a coordination role, and it isn't a process role. You translate complex enterprise requirements into concrete delivery plans, hold cross-functional teams to them, and make sure every customer goes live on time and at full value — with the minimum structure needed to get there and none of the bureaucracy that slows everyone down. What you build becomes the foundation for how Monq scales its customer base globally, so you're not inheriting a playbook. You're writing the first one.

Ready to define how the world's largest enterprises adopt AI-powered procurement negotiation? Let's get in touch.

What You'll Be Doing

Enterprise Implementation Delivery:

• Own end-to-end implementation projects from kick-off through to go-live, accountable for delivery on time, on scope, and to the quality bar Monq's enterprise customers expect

• Translate complex customer procurement requirements into structured solution designs and phased implementation plans that the engineering team can execute against

• Act as the primary point of contact and trusted advisor for Fortune 500 procurement and IT stakeholders throughout the full implementation lifecycle

• Proactively identify risks, manage escalations, and keep senior stakeholders informed with clear, direct communication — no surprises at go-live

Cross-Functional Coordination:

• Coordinate between Monq's Product, Engineering, and GTM teams to ensure seamless execution across every customer deployment

• Work closely with the SAP Integration Consultant and Forward Deployed Engineers to translate customer system landscapes into precise integration requirements

• Feed structured customer feedback and deployment learnings directly back into the product roadmap — you are one of the primary sources of ground-truth insight about how enterprise customers actually use Monq in production

Scalable Delivery Operations:

• Build the implementation frameworks, onboarding playbooks, and delivery templates from scratch — just enough to let Monq run multiple enterprise deployments in parallel without quality degradation, and not an ounce of process for process's sake

• Define and track success metrics for each implementation — clear go-live criteria, adoption milestones, and measurable procurement outcomes that customers can report internally

• Contribute to the development of Monq's customer-facing documentation, integration guides, and training materials

What You'll Need

Essential Experience:

• 4+ years in software implementation, implementation consulting, customer success, or enterprise project management — ideally at a B2B SaaS or enterprise technology company

• Proven track record of delivering complex enterprise software implementations on time and to scope, with multiple stakeholders and technical dependencies in play

• Experience working directly with senior enterprise stakeholders — CPOs, CIOs, Heads of Procurement — and managing their expectations through a multi-month delivery cycle

• The judgement to hold a complex, multi-stakeholder delivery together — timelines, dependencies, risks, comms — with lightweight structure rather than heavyweight process

Technical Understanding:

• Comfortable engaging with technical concepts at a sufficient level to translate between customer IT teams and Monq's engineers — you don't need to write code but you need to understand what's being built and why

• Familiarity with enterprise system landscapes including ERP platforms such as SAP, Oracle, and Coupa, as well as API integrations and procurement data flows

• AI-first mindset — you're actively curious about how AI systems work, comfortable discussing their capabilities and limitations with enterprise buyers, and you use AI tooling in your own day-to-day work

Professional Skills:

• Exceptionally organised with strong written and verbal communication — you can produce a clear project plan, a crisp stakeholder update, and a precise requirements document with equal ease

• Comfortable operating with ambiguity in an early-stage environment where the frameworks don't exist yet because you haven't built them yet

• High ownership mentality — if something is at risk of going wrong on your implementation, you surface it and fix it before anyone has to ask

Nice to Have

• Background in procurement, supply chain, or strategic sourcing — either as a practitioner or as a consultant serving those functions

• You've built an implementation or customer success function at an early-stage startup from zero, not just operated one that already existed

• Familiarity with AI agent systems, LLM-powered applications, or autonomous workflow tools

• Process is a tool, not a religion. You've worked inside structured methodologies and you know exactly when to drop them. We don't care about PMP or PRINCE2 — at our stage they're overhead. We care that you can keep a hard delivery on track with judgement and momentum, not a stage-gate checklist

• Experience managing simultaneous implementations across multiple geographies

Compensation and Benefits

At Monq, we recognise that great implementation leadership is what turns a strong product into a category-defining company. We offer:

Competitive Package:

• Significant equity stake — play a real part in Monq's potential to capture a $4.2T market

• Bi-annual performance bonuses tied to successful enterprise deployments and customer outcomes

Work Environment:

• Remote-first with quarterly team gatherings

• Direct collaboration with Fortune 500 procurement and IT teams

• Annual team retreat — fully-funded off-site focused on AI innovation and team building

Career Growth:

• Visa sponsorship available for exceptional candidates who complete our recruitment process

• Opportunity to define the implementation function for AI-powered enterprise procurement negotiation

• Direct mentorship from founders with backgrounds at Revolut and HSBC

Others:

• No HR organisation

• Minimum 30 days of annual leave and a day off in the month of your birthday

• Flexible working hours as long as we get the things done

• Temporary work from abroad up to 120 days a year (certain limitations apply depending on your nationality/work authorisation status and tax obligations)

Our Interview Process

We run a focused interview process designed for senior implementation talent:

Screening Call (30 minutes):

• Overview of your implementation and project delivery background, including the types of enterprise environments you have worked in

• Introduction to Monq's platform, customer base, and the implementation challenges specific to autonomous negotiation deployments

• Alignment on role expectations, location, and career goals

Skills Interview and Home Task — Take-home and Debrief (45 minutes):

• Take-home task: given a realistic Fortune 500 procurement scenario, produce a phased implementation plan covering stakeholder map, integration requirements, key risks, success criteria, and go-live milestones

• Walk through your plan with the Monq team, explaining your prioritisation decisions and delivery approach

• Discussion of how you turn ambiguous enterprise requirements into structured, executable delivery plans

Problem Solving Interview (45 minutes):

• A live scenario based on a real implementation challenge Monq has encountered — a deployment at risk, a scope change mid-cycle, or a critical stakeholder misalignment

• Assessment of how you diagnose the situation, communicate with senior stakeholders, and recover delivery without losing customer confidence

• Discussion of the most complex enterprise implementation you have personally owned from kick-off to go-live

Bar Raiser Interview and On-site Collaboration (half a day):

• Deep conversation with one of Monq's co-founders on the most complex enterprise deployment you have delivered and what you would do differently

• Working session with Monq's Engineering and Product teams on a current live customer implementation challenge

• Meeting with Fortune 500 procurement and IT stakeholders to understand their environment and requirements firsthand

• Assessment of your ability to operate confidently at the intersection of technical delivery, customer success, and product development

About Monq

Monq is building the first AI platform specifically designed for strategic procurement negotiation. We're creating a blue ocean in a $4.2 trillion market that has been ignored by existing AI solutions. Our team brings together deep technical expertise in AI with proven experience in enterprise software and procurement.

We're backed by forward-thinking investors who understand the massive opportunity in applying advanced AI to high-value B2B negotiations. With several major enterprises joining us, we're positioned to become the category-defining platform for AI-powered procurement. We are founded and backed by Revolut and HSBC executives.

Why This Matters: Every 1% improvement in strategic procurement represents a $42 billion market impact. We're not just building software — we're creating the future of how businesses negotiate their most critical deals.

Equal Opportunities Statement

Our team is a priority, and we're committed to building a workplace where people from all backgrounds can do the best work of their careers. We believe that diverse teams deliver better outcomes for enterprise customers and build more resilient organisations — and we hire accordingly.

Monq is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010.

We actively encourage applications from people with diverse backgrounds and experiences to join this multicultural, ambitious team.

Accommodations for Applicants with Disabilities

Monq is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly at recruitment@monq.io

Important notice for candidates

Job scams are on the rise, and fraudsters sometimes impersonate companies like Monq to target applicants. Please keep these guidelines in mind when applying for any of our open roles:

• Apply only through official Monq channels. We post roles solely on our own careers page and verified partner job boards such as LinkedIn. We don't use third-party agents or platforms to manage our recruitment, and we'll never contact you about a role you didn't apply for.

• Verify every email. All genuine communication from our team comes from an official @monq.io address. Check the sender's full address carefully—lookalike domains (extra letters, swapped characters, or free email providers like Gmail or Outlook) are a red flag.

• We will never ask for money or financial details. Monq does not request payment, equipment fees, or personal financial information (bank details, card numbers, deposits) at any stage of the hiring process. Any such request is a scam.

• When in doubt, confirm. If something feels off, pause and verify directly with us before responding or sharing any information.

If you receive a suspicious message claiming to be from Monq, please don't reply or click any links. Report it to us at security@monq.io and, where relevant, to your local authorities.

Additional Information for Candidates Based in Poland

Salary

Poland: PLN 19,500 – PLN 21,600 gross monthly*

Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

The salary range stated in this advertisement (or disclosed during the recruitment process) is provided solely to comply with the pay transparency obligations under the Polish Labour Code, implementing Directive (EU) 2023/970. It is for information purposes only and does not constitute an offer within the meaning of Article 66 of the Polish Civil Code, nor any binding commitment to employ the candidate or to pay a specific amount. The final remuneration will be determined individually on the basis of the candidate's qualifications and experience and the outcome of the recruitment process, and will be set out in the employment contract or other agreement concluded between the parties. The employer reserves the right to adjust the range during recruitment as further information is obtained.

Widełki wynagrodzenia wskazane w niniejszym ogłoszeniu (lub przekazane w toku procesu rekrutacji) podawane są wyłącznie w celu realizacji obowiązków w zakresie jawności wynagrodzeń wynikających z Kodeksu pracy, wdrażających dyrektywę (UE) 2023/970. Mają one charakter wyłącznie informacyjny i nie stanowią oferty w rozumieniu art. 66 Kodeksu cywilnego ani jakiegokolwiek wiążącego zobowiązania do zatrudnienia kandydata lub wypłaty określonej kwoty. Ostateczna wysokość wynagrodzenia zostanie ustalona indywidualnie, w oparciu o kwalifikacje i doświadczenie kandydata oraz wynik procesu rekrutacji, i zostanie określona w umowie o pracę lub innej umowie zawartej pomiędzy stronami. Pracodawca zastrzega sobie prawo do korekty widełek w toku rekrutacji w miarę pozyskiwania dodatkowych informacji.

Consent Declaration (Required for Candidates Based in Poland): If you are based in Poland, please include the signed Consent Declaration below in your CV before submitting your application.

"On the basis of Article 7(1) GDPR, I declare that I consent to the processing by the controller, Monq Ltd, of my personal data for the purpose of carrying out the recruitment procedure for the position covered by the recruitment process.

The above consent has been given freely in accordance with Article 4(11) GDPR.

................................................……

(date and signature of the job candidate)

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, 2016, p. 1) – hereinafter "GDPR" – I hereby inform you that:

The controller of your personal data is Monq Ltd, a company registered in England and Wales under number 16635718, with its registered office at 167-169 Great Portland Street, London, England, W1W 5PF, email address: privacy@monq.io.

The controller has not appointed a data protection officer. For all matters relating to the processing of personal data, you may contact the controller at the email address: privacy@monq.io.

Your personal data will be processed for the purpose of carrying out the recruitment process for the above-mentioned position on the basis of Article 6(1)(a) GDPR, that is, on the basis of your freely given consent.

Your personal data may be transferred to the United Kingdom, where the controller has its registered office. By decision of 19 December 2025, the European Commission determined that the United Kingdom ensures an adequate level of protection of personal data (an adequacy decision issued under Article 45 GDPR, valid until 27 December 2031). The transfer of data therefore takes place on the basis of that decision. Your data will not be transferred to any other third country or international organisation.

Your personal data will be stored until the completion of the recruitment process.

You have the right to access your data and the right to rectify, erase, or restrict its processing, the right to data portability, the right to object, and the right to withdraw your consent to its processing at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.

A declaration of withdrawal of consent to the processing of personal data must be submitted in written or electronic form to the controller's email address: privacy@monq.io.

You have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych) if you consider that the processing of personal data concerning you infringes the provisions of the GDPR.

The provision of your personal data is voluntary but necessary for the purposes connected with carrying out the recruitment process for the above-mentioned position.

Your data will not be processed in an automated manner, including in the form of profiling."

"Na podstawie art. 7 ust. 1 RODO oświadczam, iż wyrażam zgodę na przetwarzanie przez administratora, którym jest Monq Ltd, moich danych osobowych w celu przeprowadzenia procedury rekrutacji na stanowisko objęte procedurą rekrutacyjną.

Powyższa zgoda została wyrażona dobrowolnie zgodnie z art. 4 pkt 11 RODO.

................................................……

(data i podpis kandydata do pracy)

Zgodnie z art. 13 ust. 1 i 2 rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z 27.04.2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE – ogólne rozporządzenie o ochronie danych (Dz.U. UE. L. z 2016 r. Nr 119 str. 1) – dalej RODO, informuję, iż:

Administratorem Pani/Pana danych osobowych jest Monq Ltd, spółka zarejestrowana w Anglii i Walii pod numerem 16635718, z siedzibą pod adresem 167-169 Great Portland Street, Londyn, Anglia, W1W 5PF, adres e-mail: privacy@monq.io.

Administrator nie wyznaczył inspektora ochrony danych. We wszelkich sprawach dotyczących przetwarzania danych osobowych można kontaktować się z administratorem pod adresem e-mail: privacy@monq.io.

Pani/Pana dane osobowe przetwarzane będą w celu przeprowadzenia procesu rekrutacji na ww. stanowisko na podstawie art. 6 ust. 1 lit. a RODO, na podstawie Pani/Pana dobrowolnej zgody.

Pani/Pana dane osobowe mogą być przekazywane do Wielkiej Brytanii, w której administrator ma siedzibę. Komisja Europejska decyzją z dnia 19 grudnia 2025 r. uznała, że Wielka Brytania zapewnia odpowiedni stopień ochrony danych osobowych (decyzja stwierdzająca odpowiedni stopień ochrony wydana na podstawie art. 45 GDPR, obowiązująca do 27 grudnia 2031 r.). Przekazanie danych odbywa się zatem na podstawie tej decyzji. Pani/Pana dane nie będą przekazywane do innych państw trzecich ani organizacji międzynarodowych.

Pani/Pana dane osobowe będą przechowywane do czasu zakończenia procesu rekrutacji.

Posiada Pani/Pan prawo dostępu do treści swoich danych oraz prawo ich sprostowania, usunięcia, ograniczenia przetwarzania, prawo do przenoszenia danych, prawo wniesienia sprzeciwu, prawo do cofnięcia zgody na ich przetwarzanie w dowolnym momencie bez wpływu na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody wyrażonej przed jej cofnięciem.

Oświadczenie o cofnięciu zgody na przetwarzanie danych osobowych wymaga jego złożenia w formie pisemnej lub elektronicznej na adres e-mail administratora: privacy@monq.io.

Ma Pani/Pan prawo wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych, gdy uzna Pani/Pan, iż przetwarzanie danych osobowych Pani/Pana dotyczących narusza przepisy RODO.

Podanie przez Panią/Pana danych osobowych jest dobrowolne, ale konieczne dla celów związanych z przeprowadzeniem procesu rekrutacji na wyżej wskazane stanowisko.

Pani/Pana dane nie będą przetwarzane w sposób zautomatyzowany, w tym również w formie profilowania."